How To Manage Knowledge In An Organization – As organizations try to innovate, adapt and respond to changes in the business environment, it is important that people in the organization can share and understand ideas and information. From small businesses to large corporations, effective knowledge management enables organizations to reduce time to respond to business issues, improve productivity, and increase productivity. The knowledge of the organization is an important part of the members and the employees have more knowledge and skills, the organization is more effective. While the business case for knowledge management may be clear, organizations still face many challenges in implementing effective and efficient knowledge management processes. These challenges can be divided into three groups: the people in an organization, the business environment and support system, and the technology that affects it.
Measuring the results of knowledge management can be a difficult task. Many organizations do not realize the value of the amount of data and information they have. Business priorities and resources tend to shift to projects that have short-term and long-term benefits for the organization, and as a result, knowledge management will bring back the project. permanent. However, the consequences of locking up or failing to manage knowledge can be devastating, as Sony, HP and Dell have found. Because it is not easy to quantify the benefits, it is difficult to clearly see the costs of major investments related to each knowledge management strategy. Professional business firms worldwide have spent more than $500 million to improve general knowledge management and continue to spend $250 million annually.
How To Manage Knowledge In An Organization
However, as companies begin to feel the pain of lack of knowledge management, we now see a framework to help with quantitative analysis. At the very least, organizations should identify the value of knowledge and develop knowledge management recommendations. To create business documents and/or contracts, organizations should consider the following activities:
The 10 Step Process To Setting Up A Knowledge Management…
To solve these complex problems, we have created a framework to help managers start and maintain effective knowledge management. Our system focuses on the three main stages of knowledge management: Plan, implement and maintain, and defines the main activities in four categories: Strategy, People, Process and Technology.
Once the organization has determined and expressed the business results, it is necessary to start planning the implementation, to ensure that the objectives of the program correspond to the stated results and the company’s goals. When you enter the planning process, there are additional requirements that will help guide and develop work plans and projects.
In general, knowledge gathering is a practice in an organization, because people believe that having knowledge legitimizes their role in the company, and sharing knowledge with others, when you do not consider yourself good for the company, it is not a worthwhile effort. In this environment, key knowledge holders (KKH) are constantly competing for promotions, bonuses and promotions. They do not recognize that sharing knowledge is beneficial to everyone in the organization; The value of knowledge sharing has not yet been clearly defined or defined. How many of us have experienced a data crisis in our organization? In theory, sharing knowledge and ideas allows others to challenge, suggest, and provide valuable advice in a more conversational and collaborative manner. This limited information can be exacerbated by organizational or organizational knowledge silos. If people are working and working in these areas,front.
Organizations also struggle with how to motivate employees to share knowledge by creating and maintaining a culture of knowledge sharing. Although the instructions and instructions will move from top to bottom, we suggest a better way to deal with this big change:
Knowledge Management. Organization, Creating, Sharing And Innovation Concept Stock Image
Knowledge management involves systematic processes designed to capture, store, analyze and organize knowledge and content. Without a defined process, employees will have to rely on false or inaccurate information and knowledge, spend time creating existing information, and spend a lot of energy searching for information, which they want. Knowledge transfer should be regularly reviewed and evaluated according to its use and value to the organization. A knowledge management system that is not properly vetted and updated will fail. However, implementing knowledge management techniques to solve these problems can be a significant investment of time and resources. When planning and implementing a new system, consider that the cost of building a system is directly related to the cost and effectiveness of the system provided. In an organization, many of the old and outdated information systems that exist today are informal, undocumented, often bypassed by the management system. Replacing outdated business processes with new ones will not address the informal nature of knowledge exchange and sharing. We believe that, in this case, the specific process should grow organically in the knowledge community. Therefore, business advice is to create high-level guidelines that provide guidance and control, rather than detailed guidelines and rules.
Although the technology available today for knowledge management has improved, implementing the right technology is still a challenge. Investing in technology can cause many problems, including easy access to information, poor research, and underutilization of features and functions.
When adopting new technologies, organizations also face problems due to process interruptions. Knowledge and content include e-mail, shared networking, web application platforms, and cloud applications and databases. Deciding where to find the desired experience can be frustrating, and even if a user finds the right site, poor usability can add to the frustration.
We previously discussed the need to measure the gap between current and future knowledge management capabilities. When choosing the appropriate technology, these data must be adapted to the possibilities of each condition. At the very least, organizations should spend some time generating requests for information from technology vendors to be able to validate needs and capabilities.
Knowledge Management In The Context Of Data To Learning To Action
Case Study: Knowledge Management Our client is a software company that creates products and services that use business model data through direct integration. . The product is designed to provide customers with flexibility in establishing and implementing their business strategy. Business Issues A rapidly growing customer base has created a growing need to integrate and communicate knowledge and information throughout the business. Knowledge and content are managed and stored in different places, and communicated through different systems and processes. How to evaluate cloud-based collaboration and content management technologies, vendor hosting, migration partners and migration tools and obtain RFPs for first-time buyers. Requirements are collected to identify important information, partners and customers. Create processes and activities to improve knowledge creation, capture and ongoing management. Use knowledge management tools including data transfer systems, KPI dashboards and portals. Business Benefits This unique business management system allows our customers to improve employee productivity by reducing review and search time. Maintain customer relationships, respond to changes in the business, drive innovation in new products and business lines through strategic planning. and finesse Conclusion
Knowledge management is essential in today’s competitive business. Organizations today compete less on the basis of assets and more on intangible assets. Most importantly, organizations are innovating at a faster pace, making it increasingly difficult to gain a competitive advantage. Intellectual capital is important for differentiation because it gives organizations a competitive advantage over their customers, creates unique resources and drives better results. In addition, knowledge management can be used for financial benefits related to collaboration, the introduction of new products or business lines, selling or licensing assets, and saving money by improving products. An organization’s commitment and investment in knowledge management will determine the competitive advantage it can achieve and sustain.
Marcin S. Grobelny is a management consultant at Kenny & Company with over six years of consulting experience. Marcin led projects related to development and improvement and led financial and forensic programs in disputes, claims and disputes. Marcin is an MBA student at the Haas School of Business at U.C. Berkeley.
Will Yen is a partner and business director at Kenny & Company. mr. Yen has over 10 years of experience providing business solutions to Fortune 500 companies. He has deep knowledge of business strategy, product management, IT strategy and financial software development. mr. Yen also holds a Master of Science in Applied Economics from the University of Georgia, Athens